My family contacted Ellen Platt when my parents were in need of guidance for my mother, who was recovering from a hospital stay due to spinal stenosis and Alzheimer’s. She actively investigated their situation, including personally meeting with both of them, and following up with the nursing staff caring for my mother. Her recommendations were very helpful in locating a permanent facility for Mom, and helping facilitate the processes of evaluation and application. I have recommended her to a coworker since then and would do so again. Her services are excellent.